FAQ for Retailers

How will I track my orders?
Once a brand has accepted your order, you will receive an email with a tracking number for your shipment. You can also find the tracking number within the &...
Thu, 26 Oct, 2023 at 3:31 PM
My order has still not shipped, now what?
If, for whatever reason, your order hasn’t shipped and you haven't received any communication from the brand regarding the delay, please feel free to co...
Thu, 26 Oct, 2023 at 4:40 PM
How do I know how much inventory to order?
This is the question you should be asking every time you order or attend a tradeshow. At Hubventory we aim to make it easy for you. You can plan and arrange...
Thu, 26 Oct, 2023 at 3:23 PM
My business is slow, where can I learn how to grow faster?
At Hubventory, we believe that the inventory is only part of the business. But to be successful, we have to look at your entire operation. That’s why The Bo...
Thu, 26 Oct, 2023 at 3:20 PM
What can I do if I have a problem with a brand, a trademark, or another issue?
We take vetting and quality seriously at Hubventory, so please reach out to our team anytime you spot a product that has questionable trademark infringement...
Thu, 26 Oct, 2023 at 3:19 PM
Retailer additional Feature
For retailers that are also Boutique Hub members, we want to make sure that you are saving every time you shop. We have added additional features where you ...
Thu, 26 Oct, 2023 at 1:57 PM
Shipment Payment Failed
This error occurs when the card used by the retailer doesn’t have enough balance to cover the total cost. Once the order is being processed by the brand and...
Thu, 3 Aug, 2023 at 11:55 AM